Here at PharmaCare, we pride ourselves on providing an excellent service and making the order process as easy as possible for our customers. Bearing this in mind, we have broken down the order process into 4 easy steps.

Step 1 to Order

Step 1 - Login to your trade account

The first step in the order process is to login to your account. A member of the PharmaCare team should already be after providing you with a username and password. If you do not have a username or password please contact us.

To login, click “My Account” on the main menu. Enter your username and password on the login page. We recommend that you tick the “Remember Me” box so you don’t have to login every time you visit our site. Click “Login”. You will now have logged into our site and are ready to move on to step 2.

Order Process Step 2

Step 2 - Find Products

Now that you’re logged in, you’re ready to start adding products to your list. Start by clicking the “Products” option in the menu. This will bring you to the base product listing. You can then browse around our entire product range by category, price or brand using the options on the right of the screen.

To view more information about a product, click on the product image. You can then get information such as product descriptions, product applications or uses. Some products will also have video links.

Step 3

Step 3 - Add Products To List

Once you’ve found the product you wish to add to your order list its simple. In the product listing (where multiple products are displayed) you can directly click the “Add to list” button, this will add 1 of the selected product to your list.

Alternatively, when you click on a product, on the product screen, you can enter your desired quantity and then click “Add to list”. This will add that product and the selected quantity to your list.

You can view your list at any time by clicking the “My List” button in the menu, or clicking the cart icon in the menu.

Step 4

Step 4 - Send Your Order List

When you’ve added all the products you need to your order list you can send it to our sales department or directly to your rep. There are two ways to send your list. First you click “My list” in the menu, scroll down to the end of your list and click “Send to Rep”. Then you can select who you would like to send it to using the drop down box. You can add a message to be sent with the list if you wish. You can also request a copy of the list to be sent to the email registered on your account and request confirmation from us that we received your order by ticking the appropriate box. Once your ready to send, just click the “Send List” button.

Alternatively you can also click the cart icon in the menu, and then the “Send To Rep” button and follow the steps mentioned above.